Merchant Guides

Payment Providers

Payment Service Providers

Payment Service Providers (PSP)

In the realm of merchant services, a Payment Service Provider (PSP) plays a vital role as a facilitator of various electronic payment options. These companies offer an extensive array of services that allow merchants to accept a wide range of payment types. This capability includes processing traditional forms like credit and debit cards, as well as accommodating bank transfers and newer forms of payment such as e-wallets. PSPs have become increasingly crucial in an era where electronic payments are becoming the norm, providing flexibility and convenience for both merchants and customers.

The primary role of a PSP is to act as an intermediary in the payment process. This role involves bridging the gap between merchants and the financial institutions involved, such as acquiring banks and payment networks like Visa or MasterCard. By doing so, PSPs simplify the complexity associated with electronic payments. They manage the technical aspects of processing transactions, ensuring that payments made by customers are securely and efficiently transferred to the merchant’s account.

PSPs also bring a level of simplification and consolidation to the payment process. For merchants, particularly small and medium-sized enterprises, managing agreements and technical integrations with multiple payment processors and banks can be daunting. PSPs streamline this by offering a single, unified platform through which a variety of payment methods can be accepted and managed. This consolidation is a significant boon, especially for businesses that lack the resources to handle multiple payment processing partnerships.

Additionally, PSPs play a crucial role in ensuring security and compliance in payment transactions. They are responsible for implementing and maintaining security measures in line with industry standards like the Payment Card Industry Data Security Standard (PCI DSS). This aspect is critical in building consumer trust and safeguarding sensitive payment information against fraud and breaches.

Payment Provider

Moreover, the services offered by PSPs extend beyond just processing payments. Many provide additional features like fraud detection systems, which monitor transactions for suspicious activity, and analytics tools that offer insights into purchasing trends and customer behavior. These features help merchants in making informed decisions about their business and in enhancing their fraud prevention measures.

In essence, PSPs in the merchant services sector are more than just payment processors; they are integral partners in the business ecosystem. They provide the technological infrastructure and expertise needed to navigate the increasingly complex world of electronic payments, offering merchants a streamlined, secure, and efficient way to handle transactions. This support is invaluable in enabling businesses of all sizes to expand their payment capabilities and meet the evolving demands of the digital economy.

Here are key aspects of what PSPs do:

  1. Payment Gateway Services: PSPs provide payment gateway solutions that facilitate the transmission of transaction data from the merchant to the acquiring bank and other payment networks. This includes securing the data and ensuring its swift and accurate transfer.
  2. Multiple Payment Methods: They allow merchants to accept a wide range of payment methods through a single platform, simplifying the merchant’s payment infrastructure. This can include card payments, bank transfers, mobile payments, and other digital payment methods.
  3. Merchant Accounts: Some PSPs also offer merchant account services, working in partnership with acquiring banks. They help businesses in setting up accounts needed to receive funds from card transactions.
  4. Integration with E-commerce Platforms: PSPs often provide tools and APIs for easy integration of their payment processing capabilities into various e-commerce platforms and websites, making it easier for merchants to start accepting online payments.
  5. Compliance and Security: They ensure that transactions are compliant with industry standards such as PCI DSS (Payment Card Industry Data Security Standard), protecting sensitive data and reducing the risk of fraud.
  6. Fraud Detection and Risk Management: PSPs employ advanced security measures and fraud detection tools to monitor transactions and mitigate risks associated with online payments.
  7. Reporting and Analytics: Many PSPs offer reporting tools that give merchants insights into their sales, transaction history, and customer behavior, aiding in better business decision-making.
  8. Customer Support: They provide customer support to assist with issues related to transactions, technical difficulties, or payment processing.

PSPs are particularly valuable for small to medium-sized businesses that may not have the resources to manage multiple relationships with different payment processors and banks. By offering a one-stop solution for payment processing, PSPs simplify the payment acceptance process for merchants, allowing them to focus on other aspects of their business.

But what is a PSP exactly? Find out everything you need to know with our definitive guide.

What is a payment service provider exactly?

Payment service providers, often referred to as PSPs or merchant service providers, serve as intermediaries that facilitate payment acceptance for merchants. In essence, these providers empower businesses to process payments via credit and debit cards, along with other methods such as Direct Debit, bank transfers, and instant bank transfers, by linking them with the extensive financial network. PSPs offer comprehensive solutions by supplying a merchant account and a payment gateway, thereby streamlining the collection and administration of payments for enterprises in a straightforward and effective manner.

What do payment service providers do?

Essentially, payment service providers collaborate with acquiring banks (also known as payment processors) to oversee the full transaction process from beginning to end. Here’s a more detailed look at how a transaction unfolds:

Initially, a customer initiates a payment, and the transaction details are forwarded to the acquiring bank.

Next, these details are relayed to the credit card network, which then forwards the transaction information to the issuing bank (the bank that provided the card to the customer).

The issuing bank then decides whether to approve or decline the transaction and communicates this decision back through the credit card network to the acquiring bank.

Subsequently, this decision is conveyed to the payment service provider, which then notifies both the customer and the merchant of the outcome.

Once the payment is authorised, the issuing bank transfers the funds to the credit card network, which in turn sends them to the acquiring bank to be credited to the merchant’s account via the PSP.

In the UK, several leading payment service providers are at the forefront of facilitating such transactions, including:

Selecting the most suitable payment service provider for your business involves considering factors such as costs, flexibility, and processing speed. It’s also crucial to assess how well a PSP integrates with your current payment infrastructure and meets your specific needs.

What service does a payment service provider perform?

Beyond facilitating card and bank-based payment acceptance, payment service providers deliver a suite of additional functionalities that enhance the payment process for both customers and merchants. What additional roles do payment service providers play apart from handling transactions?

Security Measures – A significant number of payment service providers uphold stringent security protocols for PSP transactions. By adhering to PCI DSS standards, companies can be confident that their customers’ financial information is safeguarded.

Multi-currency Support – Moreover, numerous PSPs support international transactions by handling a variety of currencies. This capability is essential for businesses aiming to expand their presence in international markets.

Detailed Transaction Reporting – Additionally, many payment service providers provide comprehensive reporting tools that facilitate easier transaction reconciliation. Typically, these include monthly reports, although some PSPs may offer insights in real time.

Why do you need payment service provider?

The advantages linked with Payment Service Providers (PSPs) and PSP payments are manifold, offering substantial value to businesses. At the forefront, PSPs manage the entirety of the payment process, allowing you to concentrate on the essential aspects of your business operations without the stress of payment collection concerns. This comprehensive handling includes the facilitation of transactions from a diverse range of channels, such as credit cards and Direct Debit among others.

Expanding on this, by integrating PSPs into your payment systems, you significantly broaden the spectrum of accepted payment methods. This inclusivity ensures that your business does not exclude any potential customers due to limited payment options, thereby maximizing your market reach. The capability to accept various payment forms is crucial in today’s digital age, where consumer preferences for payment methods are wide-ranging and constantly evolving.

Moreover, leveraging PSPs can lead to an enhancement in customer satisfaction. The ease and security of transactions, coupled with the flexibility of payment options, contribute to a seamless checkout experience. This not only helps in retaining existing customers but also attracts new ones, thereby boosting your sales and enhancing your business growth potential.

In essence, the integration of PSPs into your business model not only simplifies the payment collection process but also opens up opportunities for sales expansion, customer base growth, and operational efficiency. This strategic move can be a game-changer, ensuring that your business stays competitive and responsive to market demands.

First Data / Fiserv

First Data, now part of Fiserv, offers a wide array of payment processing solutions. They are recognized for their innovation and reliability, making them a preferred choice for businesses seeking advanced payment technologies.

AIB Merchant Services

AIB Merchant Services offers a wide range of payment solutions. They are known for their comprehensive and secure services, catering to businesses looking for versatile payment processing capabilities.

Paypoint

Paypoint helps over 28,000 businesses with payment solutions. They offer a range of services known for their convenience and reliability, suitable for businesses seeking accessible payment processing options.

IZettle

iZettle, now Zettle by PayPal, provides innovative mobile payment solutions. They are ideal for small businesses and entrepreneurs seeking user-friendly and portable payment options.

Fiserv

Fiserv, known for its comprehensive payments and business solutions, offers a range of advanced payment processing services. They are a top choice for businesses seeking integrated and scalable payment systems.

SecurionPay

SecurionPay offers facilities for efficient and secure online payments. Their services are designed for businesses seeking reliable and straightforward online payment processing.

Smarttrade App

Smarttrade is notable for its mobile app-based payment solutions. They cater to businesses looking for easy and mobile-friendly payment processing, ideal for on-the-go transactions.

Klarna

Klarna is recognized for its innovative payment solutions, including packaged banking services. They offer user-friendly and flexible payment options, appealing to businesses and consumers seeking modern payment methods.

First Data

First Data, now Fiserv, is known for its extensive range of payment processing solutions. They offer services that are both innovative and reliable, making them a top choice for businesses seeking advanced payment technologies.

Authorize.Net

As an American card payment gateway, Authorize.Net specializes in providing secure and user-friendly online payment solutions. Their services are ideal for businesses seeking reliable and integrated online transaction processing.

Zettle by Paypal

Zettle, now part of PayPal, offers mobile and efficient payment solutions. They are known for their user-friendly card readers and POS systems, catering to small businesses and entrepreneurs.

Opayo by Sage Pay and Elavon

Opayo, formerly Sage Pay, now part of Elavon, provides a range of secure and flexible payment solutions. They are a go-to provider for businesses seeking reliable and comprehensive payment services.

Barclays

Barclays offers facilities for managing and processing payments efficiently. Their services are designed for businesses looking for secure and comprehensive banking and payment solutions.

EVO Payments

Founded in 1989, EVO Payments is known for its global payment solutions. They offer a range of services focusing on security and innovation, catering to businesses seeking international payment processing capabilities.

Worldpay

Worldpay supports more than 400,000 merchants worldwide, providing a wide range of payment processing services. Their solutions are known for being versatile and reliable, suitable for businesses of various sizes and sectors.

Payzone

Payzone merchant services are designed for small and medium-sized businesses. They offer tailored payment solutions that are both secure and user-friendly, making them a preferred choice for growing businesses.

First Payment

Launched in 2011, First Payment provides a range of merchant services focused on efficiency and security. They are ideal for businesses looking for personalized and reliable payment solutions.

Verifone

Verifone offers facilities for taking payments through various methods. Their services are known for their security and versatility, catering to businesses seeking flexible and reliable payment processing.

Retail Merchant Services

Retail Merchant Services provides a range of payment solutions tailored for retail businesses. They focus on delivering secure and user-friendly services, ideal for retailers seeking efficient transaction processing.

Axcess Merchant Services

Axcess Merchant Services offers merchant accounts and payment processing solutions. They are known for their customized services, catering to businesses seeking tailored payment processing options.

Shopify

Known as a subscription-based software allowing anyone to set up an online store and sell their products, Shopify offers integrated payment solutions. They are ideal for e-commerce businesses seeking comprehensive and user-friendly online sales and payment systems.

Credorax

Credorax offers facilities for managing payments efficiently. Their services are tailored for businesses seeking advanced and secure payment processing solutions.

Handepay

Handepay provides payment processing solutions with a focus on simplicity and affordability. They cater to small and medium-sized businesses looking for straightforward and cost-effective payment systems.

Cybersource

Cybersource offers facilities for secure online payment processing. They are known for their comprehensive and reliable services, making them suitable for businesses that prioritize secure and efficient online transactions.

Global Payments

Global Payments stands out for its comprehensive and global payment solutions. They offer a wide range of services tailored to meet the diverse needs of businesses, emphasizing security and efficiency.

Natwest

Natwest provides fast, secure, and convenient payment services. Their focus on efficient and reliable transaction processing makes them a preferred choice for businesses looking for streamlined banking and payment solutions.

Global Iris

Global Iris, part of Global Payments, is renowned for its comprehensive payment solutions. They offer a range of services tailored for secure and efficient transaction processing, catering to businesses seeking robust payment systems.

Cardsave

Cardsave, known for offering facilities through card machines and an online payment gateway, specializes in diverse and user-friendly payment solutions. They cater to businesses looking for reliable and accessible card processing and online payment services.

NetPay

NetPay, recognized for offering facilities for taking payments through an online payment gateway, provides diverse and secure payment solutions. Prioritizing efficient and reliable transaction processing, NetPay caters to a wide range of clients. Their services,...

EPOS Now

EPOS Now, known for being a company specializing in EPOS equipment and software, offers tailored payment solutions. Emphasizing secure and adaptable transaction processing, EPOS Now serves various business needs. Their services, which include specialized EPOS...

Transax

Transax, known for its facilities for taking payments through phone payments, specializes in versatile payment solutions. Focusing on secure and user-friendly transaction processing, Transax is ideal for businesses needing phone payment options. Their services,...

Monek

Monek, recognized for its global payment platform that supports all payment types, offers comprehensive payment solutions. With a commitment to secure and all-encompassing transaction processing, Monek addresses the needs of a global clientele. Their services,...

Amazon Pay

Amazon Pay, known for offering facilities for taking payments through an online payment gateway, delivers tailored and secure payment solutions. Concentrating on reliable and streamlined transaction processing, Amazon Pay serves a broad spectrum of customers. Their...

First Payment Merchant Services

Known for their comprehensive merchant services, First Payment Merchant Services offers specialized solutions in payment processing. Their focus on secure and efficient transactions makes them a preferred choice for businesses seeking reliable merchant services.

HSBC Merchant Services

HSBC Merchant Services, recognized for their wide range of payment solutions, provides secure and diverse payment options. They cater to various business needs, emphasizing customer satisfaction and transaction reliability.

Braintree

Braintree, an online payments solution provider, offers a suite of payment processing tools. Their services are known for being user-friendly and robust, making them a top choice for businesses looking for advanced online payment solutions.

Bank Of Ireland Payment Acceptance

Known for their payment acceptance solutions, the Bank Of Ireland Payment Acceptance provides secure and versatile payment processing services. Their focus on customer-centric solutions makes them a reliable partner for businesses of all sizes.

Card Cutters

Card Cutters are recognized for their facilities in card machine and online payment gateway services. They offer tailored payment solutions that are both secure and easy to use, making them an attractive choice for businesses seeking comprehensive payment processing.

Paymentsense

Paymentsense, renowned for using the latest technology in payment processing, offers cutting-edge and reliable payment solutions. They cater to businesses of all sizes, providing efficient and secure transaction processing. Known for their innovation and...

SumUp

SumUp, known for offering the card reader that turns your smartphone or tablet into a complete mobile point of sale, provides versatile and accessible payment solutions. Focused on user-friendly and mobile-friendly transaction processing, SumUp is ideal for small...

Elavon

Elavon, recognized for their expertise in payment processing, offers a wide range of secure and efficient payment solutions. They are a preferred choice for businesses looking for comprehensive and reliable payment services with global reach.

SimplyPayMe

SimplyPayMe, known as the mobile app for small businesses, offers innovative and flexible payment solutions. They specialize in providing user-friendly and mobile-centric payment services, catering to the needs of on-the-go businesses and service providers.

Sage Pay (now Opayo)

Sage Pay, now known as Opayo, offers trusted and secure payment solutions. They are renowned for their reliability and comprehensive services, making them a top choice for businesses seeking advanced and versatile payment processing options.

Allied Wallet

Allied Wallet, known for offering flexible online payment processing solutions, provides a range of secure and user-friendly payment options. Their services are tailored to meet the diverse needs of online merchants and e-commerce businesses.

SmartDebit

SmartDebit, recognized for their facilities in managing direct debits, offers tailored payment processing solutions focused on efficiency and security. They are a go-to provider for businesses seeking reliable direct debit management services.

Cardstream

Cardstream, known for their online payment gateway services, provides comprehensive and secure online payment solutions. Their focus on customizable and integrated payment systems makes them a preferred choice for businesses looking to enhance their online payment...

Stripe

Stripe, celebrated for bringing together everything required to build websites and apps that accept payments globally, offers a full suite of advanced payment solutions. They are renowned for their innovative and developer-friendly approach, making them ideal for...

Paysafe

Paysafe, a global leader in payments, offers a wide array of tailored and secure payment solutions. Their focus on adaptable and comprehensive services caters to businesses seeking scalable and global payment processing options.